Contact Us

Please contact us if you have a question about something you've seen on our site, or if you need specific product information.

To contact us by email, click here.

Please Note:  This is not a secure message, so please do not send personal account information (account numbers, social security number, etc.) or other confidential information.

If you have questions pertaining to confidential information, please contact one of our six convenient office locations.

Apple River
(815) 594-2351

(815) 858-2225

(815) 777-6300

(815) 591-2201

Scales Mound
(815) 845-2900

(815) 745-2194

To report a lost or stolen Debit Card:

Normal Business Hours Phone Number: 815.777.6300

Normal Business Hours:
Monday - Thursday: 7:30 a.m. - 5:30 p.m.
Friday's: 7:30 a.m. - 6:00 p.m.
Saturday's: 7:30 a.m. - 12:00 p.m.

After Hours Phone Number: 800.383.8000.

24 Hour Telephone Banking: (815) 777-8800
Toll Free 24 Hour Telephone Banking: (866) 671-8800